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Customer Feedback

  • Dec. 17th, 2007 at 4:33 PM
AD - Tsuki's Sales
Have you received a cosplay prop from me? Tell everyone what you thought! Leave a score of 1 - 10 (1 being horrid and 10 being awesome) for each category and give details, including what you bought.

Be sure you're logged in! ^^;

1. Friendliness
2. Promptness
3. Accuracy
4. Communication
5. Pricing
6. Would you come back again?
7. Anything else to add?

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Comments

( 78 comments — Leave a comment )
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[info]shadowcaitiff wrote:
Mar. 3rd, 2008 03:59 am (UTC)
1. Friendliness - OMFG.. This woman is a blast!! I was like killer late with payments and yet she was kind enough to help me out and go on ahead with it.. Most people would have told me to never contact them again but she worked with me and was the nicest person.
2. Promptness - Blazing fast and even faught the weather.. *grins*
3. Accuracy - 100000 percent perfect!! *giggles* She did a stunning job!
4. Communication - .. Always answered e-mails and kept me updated with her lj
5. Pricing - Wayyyy Blew what others charge for props.. and hers is ten thousand times better.
6. Would you come back again? - Planning on it.. ^_^
7. Anything else to add? Just that his lady is a great person to comission from and I recomend her to anyone wanting props!
[info]kyuu_shashuno wrote:
Jun. 5th, 2008 09:46 pm (UTC)

1. 10 - You were really nice and didn't get annoyed at me for thinking you got my address wrong. ^_^;;
2. 10 - I know it's not your fault the package was taking so long. You mailed it out quickly and efficiently after I made payment. It's just the stupid post office.
3. 10 - The clips are so pretty and the ginzuishou too! They look just like the images and your examples on the premade page.
4. 10 - You always responded to my notes really fast.
5. 10 - I love the fact that I didn't have to pay an arm and leg for two small prop items.
6. Would you come back again? I will definitely be coming back to book you for larger props when you have time to commission them. I really loved the small items!
7. Anything else to add? You're the best, and I'll spread your genius around by telling everyone who did my two props.
[info]evilcatsterer wrote:
Jun. 13th, 2008 11:11 pm (UTC)
1. Friendliness - 10 You were really nice, and thanks so much again for holding the earrings for me until I was able to pay
2. Promptness - 10 You were very quick to respond to emails and let me know as soon as the package was sent out
3. Accuracy - 10 Got exactly what I ordered!
4. Communication - 10 See #2 ;)
5. Pricing - 10 The earrings were very well priced, you usually don't get as good of quality things in the store for that price, so that was good. Oh, and the fact that they came with a free moon was way cool ;)
6. Would you come back again? Definitely! Next time I have some extra cash, I'm going to go to your jewelry page and see if the pretty red set is still there... ;) Its too bad your journal says you're not taking commissions, otherwise I'd totally ask you to make my little gem things for my Princess Sailor Moon costume I'm doing this year
7. Anything else to add? Keep up the good work ^^
[info]biscuitchan wrote:
Jun. 16th, 2008 10:13 pm (UTC)
bought: neo Queen Serenity (anime) crown, 2 resin gems.

1. Friendliness- 10- super duper nice. very friendly.
2. Promptness-10 super fast shipping! always get my stuff fast in about 3 days.
3. Accuracy- 10 super accurate. *beautiful* construction.
4. Communication- 10 very good, always updates and let's you know what's going on with your piece
5. Pricing- 10 very reasonable
6. Would you come back again? 10 definitely~!!!
7. Anything else to add? 10 you rock! XD
[info]glowing_sunset wrote:
Jun. 19th, 2008 03:48 am (UTC)
Bought - Black Moon earrings [pierced]

1. Friendliness - 10 - She's such a sweet person. Knows how to customer service well.
2. Promptness - 10 - Holy crap. The items got here super quick!
3. Accuracy - 10 - Better than any store bought earrings.
4. Communication - 10 - Very prompt response.
5. Pricing - 10 - I would have paid more if I had bought these at another store.
6. Would you come back again? - Hell yes! I'm planning on it!
7. Anything else to add? Keep up the good work hun!
(Anonymous) wrote:
Jun. 23rd, 2008 09:08 pm (UTC)
1. Friendliness A++++++++ this girl is AWESOME
2. Promptness A+++++ had it done before i was ready XD
3. Accuracy 100% she did it better then i could see
4. Communication 100% let me know what was going on at all times.
5. Pricing cheap with amazing quality!
6. Would you come back again? Hell yes!
7. Anything else to add?
The Jenova eyes are perfect! I don't know how she did it. I could barly see them in the picture and they are just perfect!
[info]tsuki_sales wrote:
Sep. 8th, 2008 04:14 pm (UTC)
this was [info]truelolita
[info]asmaria wrote:
Jun. 25th, 2008 11:46 pm (UTC)
1. Friendliness
10! I dunno, I didn't talk to you much, but you were very nice! XD

2. Promptness
10
You emailed me almost right away, so that's awesome!

3. Accuracy
10
I had been wondering forever how to make the Black Moon earrings, and you found a way! I think they look fantastic!

4. Communication
10
I didn't really have any questions, but you kept in touch and didn't mix anything up, so cool!

5. Pricing
10
I think it's a fair price, cause beads aren't cheap! I know, cause I used to make stuff when I was younger.

6. Would you come back again?
10
Yep!

7. Anything else to add?
Man, you've got quit a shop here. Keep up the good work- I'm curious what else you'll make, even if I'm not cosplaying those characters!
[info]lain_chan16 wrote:
Jul. 8th, 2008 05:12 pm (UTC)
Bought: Sailor Moon tiara with blue gem and Blue cresent gem

1. Friendliness-10
2. Promptness- 10, I got the package very quickly and replies to comments were done quickly as well.
3. Accuracy-10
4. Communication-10 replies were very quick.
5. Pricing-10, very fair.
6. Would you come back again?-10, yes I would!
[info]playerminako wrote:
Jul. 10th, 2008 07:11 am (UTC)
R brooch
friendliness: 10
promptness: 10
accuracy: 10
communication: 10
pricing: 10
come again? yes! a joy to do business with, great confidence in this individual!
anything else? beautiful piece, i love it! i highly recommend you make more just like it!
[info]ladyterentia wrote:
Aug. 4th, 2008 06:28 pm (UTC)
I commissioned all the jewelry and armor stuff for a Zelda cosplay from this darling. And she did an AMAZING job!

1. Friendliness - 10. She is so sweet and helpful, I adore her!
2. Promptness - 10. She got it to me in plenty of time before my deadline. ^^
3. Accuracy - 11. I know, it only goes up to 10, but I needed to make my point. I am really detail-oriented and a perfectionist, and that is exactly why I chose Beth to do this commission. Because she is just as much of a perfectionist and as detail-oriented as I am, if not more. Anything I pointed out, she was quick to take into account and she just made everything look so incredibly accurate. Wonderful job!
4. Communication - 10. We talked a LOT about this commission, through LJ, e-mail, and the phone. XP She posted lots of updates on LJ to keep me notified of the progress she made, including showing me photos as she went along. And anytime she wasn't sure of something, she asked me about it. :)
5. Pricing - 10. An absolute steal. I wish I was rich and could shower her with the money she deserves for her beautiful work. As it was, she priced it very affordably, though she certainly could have asked a lot more for it. And she let me make several payments on it, instead of asking for it all at once.
6. Would you come back again? - Heck YES! I look forward to future business with you. ^^
7. Anything else to add? - I LOVE YOU! Thanks to YOU, my Zelda cosplay is going to be AMAZING!!!
[info]tuxedo_mission wrote:
Aug. 12th, 2008 02:25 am (UTC)
Bought:

Sailor Pluto earrings
Honey Yellow Crescent Moon gem
Sailor Moon Earrings
Eternal Sailor Moon earrings

1. Friendliness - 10 - Such a sweetheart
2. Promptness - 10 - Like the last time, they got here quickly!
3. Accuracy - 10 - Better than any store bought earrings.
4. Communication - 10 - Very prompt response.
5. Pricing - 10 - I would have paid more if I had bought these at another store.
6. Would you come back again? - This is my second time here, and I'll come back again!
7. Anything else to add? Keep up the good work hun!
[info]morganskye wrote:
Aug. 13th, 2008 12:57 pm (UTC)
Ordered the Eternal Mercury Manga accessory set (tiara, earrings, broach, stars for boots, choker, and 'belt'), Jupiter rose earrings, Eternal Uranus earrings.

1. Friendliness - 10: Very nice!
2. Promptness - 10: I ordered on Friday, got my box on Tuesday (or Monday. I forgot to check the mail ^_^)
3. Accuracy - 10!: My Jupiter earrings are the tops!
4. Communication - 10: Asked questions and emailed me promptly.
5. Pricing - 10: MUCH better than I was expecting. I almost feel like I was stealing.
6. Would you come back again? Absolutely!
7. Anything else to add? It would be interesting to see items from other series, but it's hard to judge what's going to be around forever and what's a flash in the pan.
[info]usagiserenity wrote:
Aug. 21st, 2008 09:53 am (UTC)
My order:
Casual Usagi earrings, Super Sailor Moon earrings, ginzuishou necklace, Serenity hair pearls, feathered hair pearls, moon odango shields, red Sailor Moon S brooch x2.

1. Friendliness: 10: She is very friendly!
2. Promptness: 10: I was really impressed by how fast I received the items!
3. Accuracy: 10: The items look just like the ones on the pictures!
4. Communication: 10: She was very helpful and always responded quickly to my messages. Couldn't have been any better. (^_^)
5. Pricing: 10! I got so many wonderful props for the money I spent! Not expensive at all.
6. Would you come back again? Definitely, yes!
7. Anything else to add? I hope you will be taking commissions again in the future, because I'd love to order more of your work. ^^


[info]arielhime wrote:
Aug. 28th, 2008 10:11 pm (UTC)
Bought: Sailor Jupiter rose earrings (version 1 & 2) pierced, Super Sailor Jupiter heart broach, and Black Moon Clan pierced earrings.

1. Friendliness - 10 - You were so friendly throughout the whole process. I loved it and I'm thinking of what else I may want... ^_^
2. Promptness - 10 - In just a matter of days, everything was set and I got an email from you saying it was on the way. I just got home from work and I see my package waiting for me ^_^
3. Accuracy - 10 - I think all of my items are perfect. Just brilliantly done and I am quite happy with all of them.
4. Communication - 10 - Though it was only business, I think everything was perfect and rather smoothly. Responded quickly to my posts/emails and I couldn't be happier.
5. Pricing - 10 - I've seen some other attempts at the items I bought and the makers charge a lot. I was quite happy to see her things made so well and not overpriced.
6. Would you come back again? Hehe... I'm planning on it.
7. Anything else to add? I'm planning on showing my new items off to other Sailor Moon cosplayers and tell them how nice you are and how smoothly everything went. I love it and I'm sure I'll buy something else from you as soon as I can!
[info]neoqueenmoon wrote:
Sep. 5th, 2008 01:44 am (UTC)
1. Friendliness - Very.Everything went very smoothly.
2. Promptness - Fast. Didn't take you long to answer any questions I had and fast shipping.
3. Accuracy - Right on. You had everything I needed and asked for exact.
4. Communication - Great. Fast answering questions.
5. Pricing - Wonderful. I could have never made those for how much they cost or bought any, anywhere else.
6. Would you come back again? - Yes. Most definitely.
7. Anything else to add? - Thank you so much. You are the greatest.
[info]pinkplasticpen wrote:
Sep. 5th, 2008 09:22 pm (UTC)
Bought: Round Brooches (Venus, Jupiter & Neptune), Sailor Jupiter earrings ver. 1, Venus Earrings, 2 resin gems

1. Friendliness 10 - We didn't interact very much, but every word was professional and lovely.
2. Promptness 10 - Amazingly quick! I received my package far before I expected it and was more than pleasantly surprised to find it in my mailbox.
3. Accuracy 10 - Everything was exactly as pictured and perfect for what I needed.
4. Communication 10 - Quick, clear and concise!
5. Pricing 10 - There's no way I could have gotten the things I did for the prices I did, though I recognize it was a sale for Acen and won't expect it in the future. :) Your regular prices are excellent as well.
6. Would you come back again? Of course!
7. Anything else to add? I'm keeping this lj bookmarked for future cosplay use and I hope you re-open commissions sometime in the future. Thank you so much!
[info]usagiserenity wrote:
Sep. 17th, 2008 04:04 pm (UTC)
(For my second order.)

1. Friendliness: 10: Like before, really friendly seller!
2. Promptness: 10: Super speedy shipment! (^_^)
3. Accuracy: 10: Perfect! Just like the pictures!
4. Communication: 10: Excellent! Fast and friendly replies.
5. Pricing: 10: Wonderful items for so little money!
6. Would you come back again? Yes, I did already and will be back again in the future. ^^
7. Anything else to add? Thank you so much for your excellent service!!
[info]penelyn wrote:
Sep. 19th, 2008 08:15 pm (UTC)
1. Friendliness: 10
2. Promptness: 10
3. Accuracy: 10
4. Communication: 10
5. Pricing: 10
6. Would you come back again? definitely
7. Anything else to add? I love the brooch I bought, it's beautiful.
[info]penelyn wrote:
Sep. 23rd, 2008 08:44 pm (UTC)
1. Friendliness 10
2. Promptness 10
3. Accuracy 5 The second brooch I ordered was much darker than pictured
4. Communication 10
5. Pricing 10
6. Would you come back again? yes
7. Anything else to add?
[info]tsuki_sales wrote:
Sep. 23rd, 2008 08:52 pm (UTC)
I'm sorry you weren't completely satisfied with the color of your brooch. It may be possible to make it appear lighter if you're interested. Remove the pin on the back and scrub off the paint with nail polish remover. Then repaint with a lighter shade of red and reattach the pin.

If there's anything else I can do for you, please let me know!
(no subject) - [info]penelyn - Sep. 23rd, 2008 08:56 pm (UTC)
(no subject) - [info]tsuki_sales - Sep. 23rd, 2008 10:49 pm (UTC)
[info]kouhotaru wrote:
Sep. 25th, 2008 07:12 am (UTC)
Ordered twice so far, the first time was random Sailor Moon goodies up for grabs the second was for resin gems.

1. Friendliness - 10
What more is there to say? She's been great to work with.
2. Promptness - 9
The first order was delayed slightly but she had an excellent reason as to why and she gets out stuff super quick!
3. Accuracy - 10
The items were true to their pictures.
4. Communication - 10
She is always on the ball with this and is awesome because of it.
5. Pricing - 9
Fabulous prices, the sale prices even more so.
6. Would you come back again?
Absolutely, I have already!
7. Anything else to add?
Nada
[info]goddess_stormy wrote:
Sep. 30th, 2008 01:28 pm (UTC)
1. Friendliness - 10
2. Promptness - 10
3. Accuracy - 10
4. Communication - 10
5. Pricing - 10
6. Would you come back again? - Yes
7. Anything else to add? - While I was putting the brooch on the top piece came off but I put it back on with super glue and it's fine now. So I suggest to put some glue in the middle when it gets attached.
[info]tsuki_sales wrote:
Oct. 1st, 2008 01:21 am (UTC)
O______O; I guess a giant glob of hot glue wasn't enough. Thanks for letting me know! I'll be sure to modify my methods for future brooches.
(no subject) - [info]goddess_stormy - Oct. 1st, 2008 02:29 pm (UTC)
[info]shadoupandora wrote:
Oct. 23rd, 2008 01:03 am (UTC)
Bought: Pluto earrings
1. Friendliness 10
2. Promptness 10
Amazingly quick arrival o_O;;
3. Accuracy 10
4. Communication 10
5. Pricing 10 Cheapest on the 'Net ^^
6. Would you come back again? Oh Yes. :D
7. Anything else to add? I hope to order from you again closer to the summer con season :D
[info]singingpenguins wrote:
Oct. 23rd, 2008 07:18 pm (UTC)
This was my first time buying and I was very, very pleasantly surprised. I bought four pairs of earrings and four R Brooches.

1. Friendliness-Definitely a 10. We spoke by email and she was always extremely pleasant and friendly.

2. Promptness-10. I was extremely surprised to see this stuff arrive so soon. I would have definitely expected it to take at least two or three more days than it did. =)

3. Accuracy-10.Absolutely perfect. I got exactly what I wanted and it looked exactly as it did in the pictures.

4. Communication-Another 10. She was extremely easy to talk to and ask questions, and she responded to my emails with lightning speed.

5. Pricing-10. Absolutely nuts. This stuff would have cost me a fortune if I'd ordered it somewhere else, and it's of very good quality.

6. Would you come back again?-Of course, I was extremely happy with every step of this process.

7. Anything else to add?-Just that this was probably one of the easiest online purchasing experiences I've ever had. I've been putting together Halloween costumes and ordering pieces from a few different places. I was ordering from another site at the same time I was ordering from here, and let me tell you they were not half as easy to deal with. If you're thinking about buying here DO IT. There's nothing you'll regret about it. =)
[info]prettyfate wrote:
Nov. 12th, 2008 03:00 pm (UTC)
1. Friendliness - Amazingly friendly!
2. Promptness - Package arrived within 3 days! ^-^
3. Accuracy - Perfect!
4. Communication - Super friendly and always responded!
5. Pricing - Super fair!!
6. Would you come back again? - I'm planing on it!!
7. Anything else to add? - Thanks soooooo soooo much!!
[info]starlightslk wrote:
Nov. 12th, 2008 07:19 pm (UTC)
1. Friendliness: 10 - It was truly wonderful to deal with as a seller, all responses were cheery and she was understanding when I needed the items a little faster due to the fact I was going to a con and was leaving a day earlier than initially planned.

2. Promptness: 10 - All responses to my inquires were within 24 hours of my asking and not to mention that shipping was very fast, she sent the package early on Monday and I had paid on a Sunday! Between payment and the package arriving was only 4 days, all of which was in-transit time for the package! I was very impressed. ^_^

3. Accuracy: 10 - The moon gems are much more accurate than the ones I had found a mixed gem pack at the craft store.

4. Communication: 10 - Excellent! I always had a response to all my questions accurately and promptly, even the technical, technical ones.

5. Pricing: 10 - Everything was very reasonably priced which is one of the main reasons I chose to buy from her! ^_^

6. Would you come back again? Definitely!

7. Anything else to add?

I had asked for a black moon gem initially but she thought she was out. But when she was piecing together my order she actually found one for me! ^_^

I really appreciated the extra effort! Thank-you so much! ^_^

Edited at 2008-11-12 07:25 pm (UTC)
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( 78 comments — Leave a comment )
Hi! This store will be closing very soon. I am no longer taking commissions and any new items that appear will be a fluke. If you see something you like, grab it! It might not be available next week! ^___^


Happy Cosplaying!

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